Cancellation & Refunds
How do I cancel an order on Giftsvilla.in?
If unfortunately, you have to cancel an order, please do so within 24 hours of placing the order.
Received Defective/Broken product, it needs to be reported within 24 hours of delivery.
NOTE: The replacement will only be initiated after our quality check process to make sure the product is in intact (not damaged or impaired in anyway; not used in anyway just like you received it.) condition. If the product fails the quality check process then no replacement will be initiated.